Privacy Policy
Last updated: [date]
We respect your privacy and handle your personal information in line with the Protection of Personal Information Act (POPIA). This page explains what we collect, why, and your rights.
Who is responsible
[registered business name], trading as SAINTRACINGCO., is the responsible party. Our Information Officer is [name] ([email address]).
What we collect
- Your name, email address, phone number and delivery address when you order.
- Your order history and payment confirmation. Card payments are handled by our payment provider, and we don't store your card details.
- Your email address when you join our email list.
- Any message you send us through the contact form.
- [add analytics or cookies if you use them]
Why we use it
- To process and deliver your orders and handle returns and exchanges.
- To reply to your messages.
- To send you drop and event updates, only if you've asked for them.
- To run giveaways and Archive Keys.
- To meet our legal and tax obligations and prevent fraud.
Who we share it with
Only the people we need to run the store: our payment provider ([name]), our courier ([name]), our email service ([name]) and our website host ([name]). Some of these may store data outside South Africa. We don't sell your information.
Marketing emails
We only email you updates if you've signed up. Every email has an unsubscribe link, and you can opt out at any time.
How long we keep it
Only as long as we need it for the reasons above, including keeping order and tax records for the period the law requires ([confirm retention period]).
Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
Your rights
You can ask to see the personal information we hold about you, correct it, or have it deleted, and you can object to us using it. Contact our Information Officer through the contact information page. If you're unhappy, you can complain to the Information Regulator (inforegulator.org.za).
Changes
We may update this policy. The date at the top shows when it last changed.

